Privacy Policy

Introduction

Briarstone ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our consulting services, or communicate with us.

By using our services or providing us with personal information, you consent to the practices described in this Privacy Policy. If you have questions about our privacy practices, please contact us at [email protected].

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Submit inquiry forms or contact us through our website
• Engage us for consulting services
• Subscribe to our communications or newsletters
• Attend our events or webinars
• Communicate with us via email, phone, or in person

This information may include your name, email address, phone number, company name, job title, business address, and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address and browser type
• Operating system and device information
• Pages viewed and time spent on pages
• Referring website addresses
• Date and time of visits

We collect this information through cookies and similar tracking technologies. For more details about cookies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide consulting services, respond to inquiries, and fulfill our contractual obligations
• Communication: To contact you regarding our services, answer questions, and provide updates relevant to our engagement
• Business Operations: To manage client relationships, process payments, and maintain business records
• Marketing: To send you information about our services, industry insights, and events (with your consent where required)
• Website Improvement: To analyze website usage, improve functionality, and enhance user experience
• Legal Compliance: To comply with applicable laws, regulations, and professional standards
• Security: To protect our business, prevent fraud, and maintain the security of our systems

Legal Basis for Processing

We process personal information based on the following legal grounds:

• Consent: When you have given us permission to process your information for specific purposes
• Contract Performance: When processing is necessary to fulfill our consulting services contract with you
• Legitimate Interests: When we have a legitimate business interest, such as improving our services or marketing
• Legal Obligation: When we must process information to comply with legal requirements

Information Sharing and Disclosure

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties.

Limited Sharing

We may share your information with:

• Service Providers: Third-party vendors who assist with website hosting, email services, payment processing, and analytics (under confidentiality agreements)
• Professional Advisors: Legal counsel, accountants, and other professional advisors when necessary for business operations
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred (you will be notified of such changes)
• Legal Requirements: When required by law, court order, or government authority, or to protect our rights and safety

Data Security and Retention

Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure servers with access controls
• Regular security assessments and updates
• Employee training on data protection
• Confidentiality agreements with service providers

While we strive to protect your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security but are committed to maintaining reasonable safeguards.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or professional standards. Client information is typically retained for seven years following engagement completion to comply with professional and legal obligations.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and professional obligations)
• Portability: Request a copy of your information in a structured, commonly used format
• Objection: Object to processing of your information for certain purposes
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days. Please note that certain rights may be limited by applicable law or professional obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience, analyze usage, and support our marketing efforts. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of cookies we use:

• Essential Cookies: Required for website functionality (cannot be disabled)
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are intended for business use and are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from someone under 18, we will delete it promptly.

International Data Transfers

We are based in Canada and primarily serve clients in Alberta and Western Canada. If you are accessing our services from outside Canada, please be aware that your information may be transferred to and processed in Canada, where data protection laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last Updated" date. Material changes will be communicated through prominent notice on our website or direct communication with clients.

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Compliance with Canadian Privacy Laws

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA). We are committed to the fair information principles outlined in these laws and maintain appropriate safeguards for personal information under our control.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: