Client satisfaction

Client Experiences

Organizations across Alberta share their experiences working with Briarstone on business consulting engagements.

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What Our Clients Say

Feedback from organizations we've worked with across Alberta's energy sector, resource industries, and economic development community.

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Robert Kowalski

Operations Director, Calgary

Working with Briarstone on our stakeholder engagement strategy gave us a clear framework we could actually use. Their understanding of the regulatory environment and community expectations in our region was evident throughout. The recommendations were specific enough to implement without constant follow-up questions.

January 10, 2026

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Michelle Chen

Economic Development Officer, Lethbridge

The economic development strategy they helped us build has become our working document for the past year. What stood out was their willingness to adapt as we learned more about our community's needs during the engagement. They brought experience from other jurisdictions while respecting our specific context.

December 28, 2025

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Jennifer Thompson

VP Strategy, Red Deer

Briarstone brought practical experience to our business development challenge. The timeline was tight, and while we would have appreciated more time for certain aspects, they delivered what we needed to move forward. Their pricing structure made budgeting straightforward, which mattered for our board approvals.

January 15, 2026

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David Martinez

General Manager, Grande Prairie

We've worked with several consulting firms, and Briarstone's approach felt different. They asked good questions about our operations before proposing solutions, and their recommendations reflected actual understanding of resource industry constraints. Six months later, we're still using the frameworks they helped us develop.

January 5, 2026

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Sarah Leblanc

Community Relations Manager, Fort McMurray

The community relations framework they developed addressed the specific challenges we face in our region. Their experience with Indigenous engagement protocols was particularly valuable. The deliverables were thorough, though implementation proved more complex than initially anticipated for some elements.

December 18, 2025

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Thomas Patel

President, Medicine Hat

Briarstone helped us navigate a complex regulatory situation that was creating uncertainty for our operations. Their knowledge of the Alberta Energy Regulator processes and their relationships within the industry proved valuable. They remained accessible after the formal engagement ended, which we appreciated.

January 12, 2026

Client Success Stories

Challenge

A mid-sized energy services company needed to navigate changing regulatory requirements while maintaining business development momentum. They faced uncertainty about which opportunities aligned with new provincial policies and how to position effectively with both clients and regulators.

Solution

Briarstone conducted regulatory analysis, facilitated stakeholder discussions, and developed a positioning framework that addressed both compliance considerations and market opportunities. The engagement included specific guidance on communication approaches with different stakeholder groups.

Results

The company implemented the recommended framework and within four months had secured two significant contracts that aligned with the new regulatory environment. Their stakeholder relationships improved measurably, reflected in smoother approval processes and stronger client retention.

"The consultation gave us clarity when we needed it most. Their practical understanding of our industry made the difference." - Operations Lead

Challenge

A resource development company faced community opposition to an expansion project. Previous consultation efforts had not addressed underlying concerns, and the situation was affecting both project timelines and company reputation in the region.

Solution

Briarstone assessed the stakeholder landscape, identified gaps in previous engagement approaches, and designed a comprehensive community relations program. This included specific protocols for different community groups, response procedures for concerns, and long-term relationship building strategies.

Results

Over an eight-month implementation period, community sentiment shifted measurably. The company established productive working relationships with local leaders, and the project proceeded with community support. The framework continues to guide their community engagement across other operations.

"They helped us understand community perspectives we'd been missing. The relationship framework they built has become standard across our company." - Community Relations Director

Challenge

A regional municipality sought to diversify its economic base beyond traditional resource sector dependence. Previous economic development efforts had produced limited results, and council needed a strategy that could demonstrate progress within their term.

Solution

Briarstone conducted stakeholder consultations, assessed regional assets and opportunities, and developed a focused economic development strategy with specific programs for business retention, investment attraction, and entrepreneurship support. The strategy prioritized initiatives likely to show progress within reasonable timeframes.

Results

The municipality implemented the strategy's priority programs. Within eighteen months, they attracted three new businesses, supported expansion of two existing operations, and established a business retention program serving 40 local companies. Economic indicators showed positive movement, and the strategy received regional recognition.

"The strategy gave us direction and the programs are producing tangible results. Their realistic timelines helped set appropriate expectations with council." - Economic Development Manager

By the Numbers

50+

Organizations Served

Across Alberta and Western Canada

95%

Client Satisfaction

Based on post-engagement surveys

12+

Years Experience

Combined team industry background

85%

Repeat Clients

Return for additional engagements

Professional Recognition

Industry Affiliations

Active members of Economic Developers Alberta and Calgary Chamber of Commerce, participating in professional development and industry initiatives.

Recognized Expertise

Acknowledged contributors to Alberta's business community through speaking engagements, published insights, and collaborative initiatives with industry associations.

Trusted Advisors

Long-term relationships with clients across energy, resource industries, and economic development reflect consistent delivery and trusted partnership approach.

Contact Information

Get in Touch

Phone

+1 (587) 316-4728

Office

140 4th Avenue SW, Suite 900
Calgary, AB T2P 3N3

Business Hours

Monday - Friday: 8:00 AM - 5:00 PM MST
Saturday - Sunday: Closed

We respond to inquiries within one business day. For detailed discussions, we'll schedule a call or meeting at a mutually convenient time.

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